Terms and Conditions

Kapets Cafe
Website: https://kapetscafe.com

Welcome to Kapets Cafe. By accessing or using our website kapetscafe.com, visiting our cafe, or engaging with any of our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General Information

Kapets Cafe is a local food and beverage business located at:

Blk 9 Lot 10, Bistekville 2, Novaliches, Quezon City, Metro Manila, Philippines

Our website provides information about our products, menu, promotions, store updates, and general content related to our café.

2. Use of the Website

By using kapetscafe.com, you agree to the following:

  • You will not use the website for unlawful purposes.
  • You will not attempt to disrupt or damage the website or server.
  • You agree that all content on the site (text, images, logos, etc.) is owned by Kapets Café and may not be reproduced without permission.

3. Products and Services

Kapets Cafe sells food, coffee, pasta, and related cafe items, offered for dine-in, take-out, or on-site purchase.
All product images shown on the website are for illustrative purposes only.

Prices, availability, and menu items may change without prior notice.

4. Allergens and Food Safety

Customers are responsible for informing our staff of any allergies or dietary restrictions before purchasing or consuming any item.

Kapets Cafe is not liable for health issues arising from undisclosed allergies or improper food handling after the product is received.

5. Reservation, Orders, and Cancellations

At this time, Kapets Cafe does not offer online ordering, shipping, or reservation through the website.

Any order or reservation policies communicated in-store or through official channels (Facebook, Messenger, call, or SMS) apply on a case-by-case basis.

6. Refunds and Returns

Since Kapets Cafe provides freshly prepared food and beverages, we do not offer refunds or returns, except in cases where:

  • The wrong item was provided, or
  • The item was proven defective or spoiled at the time of handover.

In such cases, customers must inform our staff immediately so we can replace the product.

7. Limitation of Liability

Kapets Cafe is not responsible for:

  • Damages resulting from misuse or mishandling of food items after purchase
  • Delays or inaccuracies caused by third-party service disruptions
  • Losses due to website downtime, errors, or maintenance

We strive to provide accurate information but do not guarantee that all content is error-free.

8. Privacy

We may collect basic information such as:

  • Name
  • Contact details (only if voluntarily provided)
  • Messages or inquiries sent through our website

We do not sell or share personal information with third parties unless required by law.

For complete details, please refer to our Privacy Policy (https://kapetscafe.com/privacy-policy).

9. External Links

Our website may contain links to third-party websites or social media pages. Kapets Cafe is not responsible for the content or privacy practices of external websites.

10. Modifications to These Terms

Kapets Cafe reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with a revised “Last Updated” date.

11. Governing Law

These Terms and Conditions are governed by the laws of the Republic of the Philippines.
Any disputes shall be resolved through proper legal channels in Quezon City, Metro Manila.

12. Contact Us

For any questions, concerns, or feedback, please reach out to us through our official channels: